Napa's Premier Senior Care

In-Home Care - Residential Care - Schedule A Home Visit

68 Coombs St., Napa CA (707) 252-7569

In Home Care

Hearts That Matter, Inc. provides non-medical, in-home care services to seniors who wish to remain in their home but need assistance with their personal activities of daily living through our dedicated, compassionate and professional caregivers.

Our caregivers render care, comfort, companionship, and supervision that clients need while providing peace of mind to their families. We achieve this through a detailed personal needs evaluation involving each client and their families. Our assessment allows us to customize a care plan and select the best caregivers for each client’s personal situation. We can perform the assesment  in the home, hospital or over the phone. Generally care can begin within a day. Our caregivers are available for a few hours a day/week or on a 24 hour “live-in” basis where the caregiver stays in the home. Hearts That Matter, Inc. will customize a plan of care and schedule for each client, depending on their needs.

Hearts That Matter is locally owned and managed by trusted professionals with many years of experience. We are referred by the most respected hospitals, health care facilities and senior services in our communities. If someone you care about needs In Home services , call Hearts That Matter, Inc. today

  • Caregiver requirements include the following:
  • Live scan fingerprints DOJ and FBI
  • 1 year experience with good reference
  • First Aid certification
  • CPR certification
  • Elder abuse training and signed certification soc 341a
  • Criminal record statement lic 508
  • Caregiver agreement
  • Letters of reference
  • Valid Social Security card
  • Photo ID
  • Health screening with clear TB

List of In-Home Services and Descriptions

Custodial Care

Hearts That Matter, Inc. provides non-medical care that helps individuals with his or her activities of daily living. We do not staff any nurses or licensed therapists. Often when an elder chooses to stay home they do not require a skilled level of care. Custodial care includes the following services: Cooking and light housekeeping Laundry and change of bed linens Grocery shopping and errands Companionship and range of motion exercise Bathing, dressing and grooming assistance Medication assistance Assisting with walking and transfers from bed to wheelchair.

Incontinence Care

Incontinence care is a sensitive topic, as sufferers often feel frustrated by their loss of bladder or bowel control. Providing incontinence care requires persistence and a commitment to making the patient feel as comfortable as possible. Caregivers are aware of client dignity and are prepared to assist in any way possible to keep an elder feeling fresh.

Hospice Care

Working with the professionals at Hospice we provide end-of-life care, comfort and dignity at home. Hospice care is best at home. When loved-ones reach the stage where curative treatment is no longer possible, assistance from a Hearts that Matter caregiver can improve their end-of-life experience. By providing continuous, one-to-one care in the comfort of your own home, our caregivers will promote quality of life and dignity in dying —while bringing peace of mind and respite for the family. By caring 24/7 to maximize comfort, Hearts That Matter caregivers know the special needs of those nearing the end of life.

Hearts That Matter caregivers can help improve their palliative care in many ways, including:

  • Medication administration as ordered by Hospice, helping keeping the person comfortable
  • Turning the bedridden to prevent bed sores
  • Providing companionship
  • Preparing Meals
  • Maintaining personal hygiene
  • Mediating depression
  • Preventing a sense of abandonment
  • Alerting the family or hospice when needed services are required, such services are available on an hourly or live in basis

Live-in Caretaker

A live-in caregiver stays in the home 24 hours a day and is available to assist morning, noon and night. If we provide live-in care for 7 days a week, we assign a primary caregiver and a back-up caregiver to the job. The primary caregiver provides care for 4-5 days a week, and the back-up caregiver takes over for the remainder of the week.

All live-in caregivers must maintain a separate, permanent residence. They are permitted to reside on the client's premises only during their assigned days and nights, and they must leave the client's premises with their belongings on their days off. They are strictly forbidden from using the client's property, such as phone, television or car, for their own, personal use. Live-in caregivers must also respect the client policy on visitors: none are allowed while providing live-in care.

Hourly Care

Not all clients are in need of a caregiver living with them. Many use our caregivers on an hourly basis, for example, just during the day, just during the night, or just on the weekends. Some use the four hour minimum shift for transportation to doctor appointments or medication administrations. Hearts That Matter, Inc. caregivers can be flexible and are happy to provide care for as little as a four hour shift all the way up to 24 hours per day.

Medication Management

Some clients have an established routine to taking their daily medications while others are in need of some level of assistance. Hearts That Matter, Inc. care staff will assist by setting up medications weekly and monitoring the dosage as changes are made by the doctor. Care staff will also assist by calling in and picking up prescriptions from your local pharmacy. In some cases the staff will physically administer correct doses as ordered daily. Daily care notes document medications taken and how often.

Medication management is the monitoring of medications a patient takes to confirm that the patient is complying with a medication regimen, while also ensuring the patient is avoiding potentially dangerous drug interactions and other complications. This is especially important for patients taking large numbers of medications to address chronic illnesses and multiple diseases.


Depending on the level of care required to meet a clients personal need, transfers are often necessary in getting an elder in and out of the bed, toilets, chairs,and cars. Hearts That Matter, Inc. staff can assist with different transfers including stand-by assist, upper body assist, full body transfers and bedside care transfers.


Senior Care Services

  • In-Home Care
  • Residential Care
Main Office
68 Coombs St.
Napa, CA 94559
(707) 252-7569

State License #: 286801547